HR

Terms of use

Last updated: November 4, 2026.

Please read these General Terms and Conditions carefully before using the website splajser.com ("website") (service provider: Splajser Servis d.o.o., with its registered office in Zagreb, Dragojla Kušlana 2, 10000 Zagreb, OIB: 79497569112, ("Splajser.com")). If you have any questions or concerns regarding these General Terms and Conditions, please contact us by email at: info@splajser.com.

1. Acceptance of the General Terms and Conditions

By accessing the website or using any part of its content or services, you accept these General Terms and Conditions, as well as all other rules and conditions of use of the splajser.com website and the services provided through it. If you do not agree with the foregoing, please discontinue your use of the website and the services provided through it.

2. Changes to the General Terms and Conditions and the Website

2.1 Splajser.com reserves the right to amend or supplement these General Terms and Conditions at any time, and such changes shall take effect on the date of their publication on the website. Continued access to the website or continued use of any part of its content or services shall be deemed as your acceptance of the amended or supplemented General Terms and Conditions. Splajser.com advises you to periodically review these General Terms and Conditions in order to stay informed of any changes.

2.2 Splajser.com reserves the right to modify, supplement, or discontinue any part of its operations at any time and without prior notice, including the website or any part thereof, services, subpages, or services provided through them. This right includes, but is not limited to, changes to availability hours, content, availability of new data, methods of transmission, as well as the right of access to or use of the website.

2.3 It is your duty and obligation to use the website in accordance with applicable laws and general moral and ethical principles. Splajser.com has the right at any time to monitor the content of the website in order to ensure compliance with these General Terms and Conditions and applicable laws.

3. Use of the Website

3.1 You can browse the website without registering. There are no user accounts, no sign-in and no user profiles on this website.

3.2 You leave data with us only by sending it yourself, through the contact form or by email. What we do with it and how long we keep it is set out in the Privacy Policy.

3.3 You can report misuse of the website or a security problem by email to servis@splajser.com.

3.4 You agree not to use the website, or its content and services, in order to:

  • misrepresent yourself for the purpose of self-promotion;
  • harm, intimidate, or threaten third parties, or spread hate speech;
  • incite, promote, or spread hatred or discrimination on the basis of race or ethnicity or skin colour, gender, language, religion, political or other belief, national or social origin, property status, trade union membership, education, social standing, marital or family status, age, health condition, disability, genetic heritage, gender identity, expression or sexual orientation, or antisemitism and xenophobia, or the ideas of fascist, nationalist, communist, and other totalitarian regimes;
  • publish, transmit, and/or exchange content that is contrary to applicable laws, or content that is offensive, vulgar, racist, chauvinist, pornographic, constitutes hate speech, or is otherwise inappropriate in any way;
  • harass, endanger, insult, threaten, deceive third parties, or in any way violate their rights;
  • publish, transmit, and/or exchange information which you know or ought to know to be false, and whose publication could cause harm to other users and/or the website;
  • perform any unlawful or unauthorised act;
  • transmit or distribute any illegal content;
  • publish, transmit, and/or exchange personal data of third parties;
  • publish, transmit, and/or exchange content that contains viruses or similar malicious software or other programs designed to destroy or limit the operation of any computer software and/or hardware and telecommunications equipment;
  • send unsolicited advertising through the contact form or to our email addresses, or harvest data from the website automatically in order to send it;
  • conduct any pyramid schemes, chain letters, junk mail, spam, or any other form of multiple sending of commercial or other content;
  • publish, transmit, and/or exchange content protected by copyright or other intellectual property rights of third parties;
  • suggest your affiliation with the website;
  • violate any applicable law.

4. Website Content and Services

4.1 The website enables you to use various content and features. Content is created by Splajser.com, our associates, and partners.

4.2 Splajser.com is not responsible for the content of partners and third parties.

4.3 The website also contains documents, data, information, and links to other websites created by third parties, which shall, to the extent necessary and possible, be identified as such. Splajser.com has no control over such documents, data, information, or other websites whatsoever, and expressly disclaims all responsibility, including but not limited to the accuracy, completeness, and availability of content on websites created by third parties. Splajser.com disclaims all responsibility for any content displayed on such third-party websites, as well as for any products or services acquired through such third-party websites. The mere existence of a link to a website shall not be construed as any form of association between such third parties and Splajser.com.

4.4 To the fullest extent permitted by applicable laws, Splajser.com shall not be liable for any damage that may be caused to you or other users in connection with the use of or reliance on any content published on the website.

4.5 All posts, messages, texts, displays, photographs, video recordings, and other materials (hereinafter: content) published on the website, transmitted through the website, or linked from the website are the sole responsibility of the person from whom such content originated. Splajser.com makes no representations as to the accuracy, completeness, or authenticity of such content.

4.6 In the event of any claims by third parties for damages against Splajser.com on any ground related to content you have submitted, you agree to assume full responsibility for such damage and to take all necessary steps to remove such liability from Splajser.com, and to indemnify Splajser.com for all losses and damages suffered by it as a result of such third-party claims.

4.7 Splajser.com reserves the right to change, temporarily suspend, postpone, or discontinue the display or provision of any content and services at any time and for any reason. Splajser.com also has the right to restrict access to certain services, content, and parts thereof without prior notice.

5. Copyright

5.1 All content, documents, data, and information published on the website, including all content provided by users, is protected by copyright and other intellectual property rights, and may not be published, reproduced, distributed, or used in any manner without the prior explicit written consent of the respective rights holder and Splajser.com.

5.2 The user shall in particular have no right to download, copy, modify, edit, distribute, display, delete, transmit, sell, resell, adapt, alter content, create derivative works, incorporate into other websites or media, or use in any manner other than for your own purposes.

5.3 The editorial content of the website is the property of Splajser.com.

5.4 By using the website, you are granted a limited, non-exclusive, non-transferable, and revocable licence to use the website's content in a manner that allows you to browse it for personal purposes, subject to the following conditions:

  • The user uses content and services at their own risk;
  • The user may use content and services only in compliance with the copyright and other intellectual property rights of their holders and Splajser.com;
  • The user may not make any modifications to the content and services without the prior explicit written consent of Splajser.com;
  • All used content and materials must, where the nature of the matter permits, visibly bear copyright notices, trademarks, service marks, and logos.

5.5 For the avoidance of doubt, Splajser.com expressly retains and does not transfer to the user any other rights in relation to the content of the website, and prohibits the use of the website's content except as stipulated in these General Terms and Conditions and as may be permitted by instructions on the website itself.

6. What You Send Us

6.1 The website does not let you publish content: there are no profiles, comments, ratings or file uploads. The only content you can send us is the details and the description of your inquiry in the contact form, or whatever you send us by email.

6.2 What you send us is your responsibility. You undertake to give accurate details, not to send other people’s personal data without a basis for doing so, and not to send content that infringes third-party rights or breaches the law.

6.3 We use your inquiry to answer it and, if you want us to, to prepare a quotation. We acquire no rights over its content and do not use it for anything else. The Privacy Policy sets out the legal basis, the retention periods and your rights.

7. Liability

7.1 Splajser.com shall not be liable for any damage that may arise due to interruption of availability, failure to publish, deletion of content, or errors in the operation of the website.

7.2 You use the website exclusively at your own risk. Neither Splajser.com nor any third party associated with it provides any guarantee that use of the website will be uninterrupted or free of difficulties. You acknowledge that access to this website may at times be interrupted, temporarily unavailable, or disabled due to routine website maintenance as well as for other reasons for which Splajser.com is not responsible.

7.3 You are aware of and agree with the fact that when using the internet, technical problems may occasionally arise that affect its functioning, which may also lead to a temporary interruption of services. Such and similar events are beyond our control, and for that reason Splajser.com cannot be held responsible for any loss of data or any other event that may occur during the use and provision of services. Splajser.com shall under no circumstances be liable for any damage that may arise as a consequence of the use of or inability to use this website.

8. General Provisions

8.1 The relationship between you and Splajser.com shall be governed by the laws in force in the Republic of Croatia. In the event of a dispute, the competent court of subject-matter jurisdiction in Zagreb shall have jurisdiction.

9. Cookies

9.1 The website uses a cookie named "session" (30 days), which is necessary for the forms to work and to protect them from abuse, and a cookie named "consent" (12 months), which remembers your choice in the cookie banner. Both are strictly necessary and cannot be declined.

9.2 We measure traffic with Matomo, installed on our own server (analitika.rezidual.rs). Matomo runs only if you accept analytics in the banner, and only then sets the cookies "_pk_id" (13 months) and "_pk_ses" (30 minutes). If you decline analytics, Matomo does not measure your visit and sets no cookies.

9.3 Analytics data stays on our server, is not passed to any third party and is not used for advertising or profiling. We do not use Google Analytics.

9.4 You can change your choice at any time from the link in the page footer, and you can delete cookies in your browser settings.

9.5 The Privacy Policy sets out in detail what each cookie records and on what legal basis.